Frequently Asked Questions

Are FireCook courses online?

The courses sold on this Shopify website are presented as online courses. Check the individual course page for its learning format and course-specific information before enrolling.

Which course should a beginner start with?

If you are building general kitchen confidence, start by reviewing the Basic of Cooking Class. If your goal is cake decoration or fondant work, review the Fondant Cake course. Each course page explains its level and curriculum.

Where can I see the complete syllabus?

Open the relevant course page and scroll to the curriculum section. We keep curriculum information with the course so you can review it before checkout.

Are these physical products?

No. Courses on this website are digital learning products and do not require physical shipping.

How will I receive access after payment?

Course-access instructions depend on the course learning setup. Please use accurate contact details during checkout and refer to the order/access communication sent after purchase.

Can I ask a question before enrolling?

Yes. Use the Contact FireCook page for questions about course selection, payment or access.

Do course prices change?

Promotional pricing can change. The price displayed on the product page and at checkout at the time of purchase is the applicable store price.

What is the refund policy?

Please review FireCook's Refund Policy before purchase, particularly because online courses are digital products and access may begin soon after enrolment.