Refund Policy

Refunds for online courses

FireCook Cooking sells digital learning courses. Please review the course topic, curriculum, learning level, price and course information carefully before completing your purchase.

Before course access is issued

If you believe you purchased the wrong course or made a duplicate purchase, contact FireCook as soon as possible at firecookcooking@gmail.com or +91 99130 94935. Where access has not yet been issued or used, we will review the request and available options.

After digital access is issued

Because online courses are digital content, refund eligibility can be limited once course access, learning materials or other digital benefits have been provided or used. Requests are reviewed based on the circumstances of the order and any rights that apply under applicable law.

Access or technical problems

If your payment is successful but you cannot access your course, please contact us before placing the same order again. We will first verify the payment and work to resolve the access issue.

Incorrect or duplicate charges

Send us your order number together with the email or phone number used at checkout so we can investigate the transaction.

Nothing in this policy limits rights that cannot legally be excluded under applicable consumer law.